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Archived: Claremont Lodge Care Home Good

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All reports

Inspection report

Date of Inspection: 4 March 2013
Date of Publication: 16 April 2013
Inspection Report published 16 April 2013 PDF

Overview

Inspection carried out on 4 March 2013

During a routine inspection

During our visit to Claremont Lodge Nursing Home we spoke with five people who lived there. Four of these people told us that they were very satisfied with the level of care and support that they received at the home. They told us that they had been involved with the planning and delivery of their care; and that their wishes and preferences had been taken into account.

We spoke with two members of staff who were on duty. They were knowledgeable about maintaining the privacy and dignity of people and what was required of them to ensure that people's care needs were met. Staff told us that they were confident that the manager would listen to them if they had any concerns.

We observed staff on duty had a good relationship with the people living at the home. When talking to people, staff were friendly and professional. One person told us, "The staff are very good�.