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Premier Care Limited - Salford Homecare Branch Good

All reports

Inspection report

Date of Inspection: 24 September 2012
Date of Publication: 28 February 2013
Inspection Report published 28 February 2013 PDF

Overview

Inspection carried out on 24 September 2012

During an inspection to make sure that the improvements required had been made

We asked people using the service what they thought about the care they received. People described how they were treated by staff and their involvement in making choices about their care. Comments included: �They all treat me with respect.� �They always ask what I want and at the beginning I was asked about what I do and do not like.� �They respect my home.� �X had an assessment and they asked questions about what type of things �x� liked and what we needed.� �They don�t always arrive on time.� �I have a care plan and they write in it each time they come here.� �I tell you they are terrific.� �They stay for the amount of time they are supposed to.� �I only have to ask and they do anything for me.�