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Premier Care Limited - Salford Homecare Branch Good

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Inspection report

Date of Inspection: 8 April and 5 May 2011
Date of Publication: 16 June 2011
Inspection Report published 16 June 2011 PDF

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Overview

Inspection carried out on 8 April and 5 May 2011

During a routine inspection

People using the agency generally received a good service. Most of the people we spoke to said they were very happy with their care. They were looked after by a small number of reliable and regular care staff. One person said they couldn�t fault the carers who came. Another told us they were very pleased with the staff who visited. One relative said they were very satisfied with the help provided and that staff were excellent. However, 3 people mentioned the same specific concern. With their permission, this was passed to the agency to follow up.