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Inspection report

Date of Inspection: 25 July 2012
Date of Publication: 17 August 2012
Inspection Report published 17 August 2012 PDF

People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

Our judgement

People's privacy, dignity and independence were respected.

The provider was meeting this standard.

User experience

People who use the service told us that they were happy living in the home and were able to make choices about their daily living. People told us that they had their own jobs to do around the home and in the garden and they enjoyed doing these.

We observed people being encouraged to help around the home, helping in the kitchen, gardening and assisting the maintenance person. We also observed that staff treated people in a respectful manner, achieving a good balance between supporting the person and encouraging independence.

Other evidence

People who use the service were supported in promoting their independence and community involvement. People's diversity, values and human rights were respected.

We looked at a sample of care plans and these recorded people's choices and preferred routines for assistance with their personal care and daily living. Where possible people had signed their care plans to indicate that they had been involved in developing them.

On the day of the visit all eight people living in the home went out to the local park with staff. We observed how people were involved in making the decision of where to go and whether or not they wanted to go out that day.

We also saw albums that had been put together with pictures of holidays that people had been on and various outings to parks, meals, cinema and horse riding.