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Withins (Breightmet) Limited Good

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Inspection report

Date of Inspection: 23 July 2013
Date of Publication: 20 August 2013
Inspection Report published 20 August 2013 PDF

Overview

Inspection carried out on 23 July 2013

During a routine inspection

We visited Withins on 23 July 2013 and found the home spotlessly clean and the atmosphere friendly and relaxed. There were adequate numbers of staff whom we observed delivering care efficiently and treating people with respect.

We looked at five care plans, which included information about health, care needs, background, likes and dislikes. There were appropriate risk assessments and monitoring charts which were reviewed and updated on a monthly basis.

We spoke with four people who used the service. One person said �They look after us here. The food is lovely.� Another said �They do their best for you�, whilst another told us �The girls are all nice, I�m happy here.�

We spoke with six visitors who were all very positive about their relatives� care. One visitor said �I feel very involved." Another visitor told us that when their relative had been admitted to the home the staff had been exceptionally supportive �It was like somebody putting an arm around me, like being wrapped in a warm blanket.�

The home had safeguarding procedures which were followed appropriately. Staff were aware of safeguarding issues and were confident that they could recognise, report and record concerns.

We spoke with three staff members who felt they were well supported in their employment, learning and development.

There was evidence of quality assurance and consultation with people who used the service and their relatives to ensure the continued quality of the service delivery.