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Vibrance - 1 Parkstone Avenue Good

All reports

Inspection report

Date of Inspection: 23 October 2012
Date of Publication: 18 January 2013
Inspection Report published 18 January 2013 PDF


Inspection carried out on 23 October 2012

During a routine inspection

Our observations showed that people who use the service are treated as individuals and with dignity and respect; and staff are committed in supporting people to lead a purposeful and meaningful life as possible. The provider has used creative methods to enable people to make decisions and choices about their lives, for example, use of multimedia methods such as DVD.

Support plans for individual people were noted to be person centred detailing their specific care needs and how these were to be met by staff. Suitable arrangements are in place to ensure that people who use the service are involved in meaningful daytime and social activities of their choice and according to their individual needs and interests. Records showed that people receive effective healthcare support. The atmosphere within the service is calm and relaxed and people where possible indicated that they liked living at Parkstone Avenue.

The service has sufficient staff available at all times to support individuals. From review of records and following discussions with staff, the provider is proactive in providing staff with suitable training, supervision and appraisal opportunities. It was evident during the inspection that the roles and responsibilities of staff are clearly defined, morale is high and there is good team work.