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Inspection report

Date of Inspection: 17 April 2013
Date of Publication: 16 May 2013
Inspection Report published 16 May 2013 PDF | 79.55 KB

Overview

Inspection carried out on 17 April 2013

During an inspection to make sure that the improvements required had been made

We met with people who used the service but due to the degree of their learning and physical disabilities they were unable to give us any feedback about the quality of the service. We spent time with them and observed how they were supported by the staff and we spoke to two people�s relatives and a visiting healthcare professional. Relatives told us that they were very happy with the service provided. They said people were safe and well cared for. One relative said �we are really pleased with the care that she gets.� Another said �no problems at all. The staff are very good and people are very well cared for.�

People were treated with respect and their health and welfare needs were met. A relative said �they look after her health needs well.� The healthcare professional told us �the staff work closely with health colleagues and know how to get other professionals involved when needed.�

We saw that people were supported to have a nutritious diet and to eat and drink. There were systems in place to ensure that people received their prescribed medication appropriately.

Systems were also in place to ensure that people were safeguarded from abuse and that any restrictions placed on them were in their best interests.