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Inspection report

Date of Inspection: 29 November 2013
Date of Publication: 4 January 2014
Inspection Report published 04 January 2014 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 29 November 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People who use the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

The provider had taken steps to provide care in an environment that was suitably designed and adequately maintained.

The home was made up of two large bungalows situated in pleasant grounds in a semirural residential area close to local amenities. Throughout the home there was a good standard of cleanliness. The lounges were decorated with comfortable furniture.

We saw that the management team and staff members had supported people to decorate and personalise their own rooms to reflect their individual tastes and preferences.

The living environment was appropriate to the particular lifestyles and needs of the people living in the home and was homely, clean, safe and comfortable. It was generally well maintained and reflected the individuality of the people using the service.

We saw that people had their personal possessions with them. The communal living areas promoted a homely atmosphere and there were areas where people could spend time quietly alone if they so wished.

On the day of our inspection the home was well lit, clean and tidy and smelt fresh. During the inspection we found the home to be warm and comfortable.