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Archived: OSJCT Bartlett House Requires improvement

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Inspection report

Date of Inspection: 28 November 2013
Date of Publication: 20 December 2013
Inspection Report published 20 December 2013 PDF

Overview

Inspection carried out on 28 November 2013

During an inspection looking at part of the service

People expressed their appreciation of the care provided. One person told us �I really enjoy being here,� and another �I�m well looked after.� A visitor told us their relative was �very settled here.�

We saw people received the support they needed. We observed a care worker assisting a person to move who was using a frame. They did this carefully, supporting the person to move at their own pace. We met with two people who were living with dementia. Both people were calm and relaxed.

We saw people had relevant care plans in place. These were reviewed when a person�s condition changed. Care workers we spoke with gave us detailed information on how they met different people�s care needs. Information about people�s needs was clearly documented and reflected what care workers told us about.

We observed a care worker administered medicines safely. We found appropriate arrangements were not in place for the storage and disposal of all medicines and the monitoring of expiry dates. Most supporting information for �variable dose� and �if required� medicines lacked sufficient information.

The home maintained necessary records. This included monitoring of bath water temperatures and records of general maintenance. Records relating to accidents and incidents were clear. The home also maintained records of audits relating to people who experienced falls. Records showed this information was used to reduce people�s risk of falling.