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Archived: Allied Healthcare Peterborough

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Inspection report

Date of Inspection: 5 November 2012
Date of Publication: 29 November 2012
Inspection Report published 29 November 2012 PDF | 79.19 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 5 November 2012, observed how people were being cared for and talked with carers and / or family members. We talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

Appropriate checks were undertaken before staff began work and there were effective recruitment and selection processes in place.

We reviewed three staff files during our inspection on the 05 November 2012 and found that all of these staff had had an enhanced criminal records bureau (CRB) check prior to commencing employment with the service. We also saw evidence of photographic identity and at least two previous employment references which had been validated by the manager. We also saw signed, dated and detailed records of interview notes for all three staff. This demonstrated to us that the service only recruited staff who were suitable for the role.

From the records that we reviewed we saw that staff were supported by the manager and that staff meetings were held on a regular basis. From the staff meeting minutes we viewed we saw that staff had been able to raise concerns and issues relevant to their role. The manager told us that although not all staff attended the meetings, we saw that information was distributed to those staff who weren't able to attend due to other commitments. This ensured that staff were kept up-to-date with current practices.

We spoke with people and one person said, "The carers who care for me always seem to know what they are doing".

The staff induction and mandatory training records that we checked were found to be comprehensive. These training records included, but were not limited to, moving and handling, challenging behaviours in people, health and safety, medicines management and other complex health care needs training. This meant that people were cared for by staff who were fit, able and competent.