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Archived: Allied Healthcare - Newbury

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Inspection report

Date of Inspection: 16 July 2013
Date of Publication: 4 September 2013
Inspection Report published 04 September 2013 PDF | 75.38 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 16 July 2013, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with staff.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

We saw that the provider had procedures on safeguarding vulnerable adults and whistle-blowing. All staff had received training on safeguarding. The staff we spoke with demonstrated awareness of issues around abuse and neglect. This meant the provider had equipped staff with the knowledge to respond to any concerns which might arise. We saw examples on file where staff had noted concerns promptly and had reported them, to enable people’s changing needs to be addressed. One staff member told us that when they had any concerns about a person’s wellbeing they reported them to the agency office to be addressed.

No safeguarding issues had arisen within this branch of the agency since the previous inspection. The people we spoke with who were supported by the agency all said they felt safe when being supported by the staff and trusted them. One person commented that the staff were well trained.