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Archived: Allied Healthcare - Cambridge

This service was previously registered at a different address - see old profile

All reports

Inspection report

Date of Inspection: 23, 24 September 2013
Date of Publication: 23 October 2013
Inspection Report published 23 October 2013 PDF

People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 23 September 2013 and 24 September 2013, talked with people who use the service and talked with carers and / or family members. We talked with staff and talked with commissioners of services.

Our judgement

People’s views and experiences were taken into account in the way the service was provided and delivered in relation to their care.

Reasons for our judgement

People we spoke with said the staff who provided the care to them were helpful and explained things to them. One person said: "They're very good indeed". People told us their dignity was respected by staff. People told us they had been involved in their plan of care and understood the options available to them.

Staff we spoke with said they were aware of the care plans and how they ensured people's involvement. They all knew what to do if there were any changes in a person's health or welfare and that office staff dealt with any changes necessary in the care plans or risk assessments.