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Archived: Mark A Peake - 21 Totterdown Street Good

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Inspection report

Date of Inspection: 7 May 2013
Date of Publication: 29 May 2013
Inspection Report published 29 May 2013 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 7 May 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

One person using the service told us "somebody is always here to help me". The manager told us that both the people using the service received one-to-one support although they were becoming more and more independent. During our visit, there were two care workers at the home who were providing support to each of the people using the service.

The manager told us that there were always two care workers at the home during the day and two people during the evening. Care workers would have a handover meeting to discuss any concerns or provide an update to those on duty during the next shift. One care worker stayed at the home overnight and had support from the managers who were on call during the night in case of any emergencies.