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Goyt Valley House Care Home Requires improvement

All reports

Inspection report

Date of Inspection: 24 January 2014
Date of Publication: 13 February 2014
Inspection Report published 13 February 2014 PDF

Overview

Inspection carried out on 24 January 2014

During a routine inspection

At our visit we spoke with people who used the service, relatives and professionals who were at the home. People we spoke with were positive about the service. One person said, �It�s excellent.� Another person said, �You couldn�t get better.� Professionals told us that the home worked well with them. Their comments included; �The staff manage the medical side well� and �It�s how elderly care should be.�

People�s care records were personalised and showed that their written consent was properly obtained before they received any care at the home. Where people�s assessed needs identified any risks to their health and welfare, we found their written care plans showed what action staff needed to take to reduce these.

Procedures were in place for the management of medication. Risk assessments had been undertaken and guidance was available to staff.

We found that people received care from adequate levels of skilled and knowledgeable staff. We saw that staff spoke to people with consideration and respect.

The provider assessed and monitored the quality of service provided. This was done through audits and seeking people�s views. People told us that staff were very approachable.