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Goyt Valley House Care Home Requires improvement

All reports

Inspection report

Date of Inspection: 5 December 2012
Date of Publication: 3 January 2013
Inspection Report published 3 January 2013 PDF

Overview

Inspection carried out on 5 December 2012

During a routine inspection

We found that people living at Goyt Valley House were happy with the care they received. One person told us, "It's a great place. Staff have a laugh with us and they really do care."

We found that staff were recruited using appropriate procedures and that they were well trained. We also found that they were aware of how to protect people from the risk of abuse and how to report any concerns.

We saw that people were involved in daily decisions about their care, although their files did not always evidence this. We also saw that people's dignity and privacy was respected at the home.

We looked at care files and saw that areas of risk, for example regarding people's health conditions were not assessed and that guidance for staff was not always detailed and personalised. The manager told us that new systems were being introduced to address this. We also found that consent was not always being obtained for people's care.

We found that systems were in place to monitor the quality of service that was provided at Goyt Valley House and that people's views were sought and responded to regarding quality.