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Inspection report

Date of Inspection: 11 January 2013
Date of Publication: 7 February 2013
Inspection Report published 7 February 2013 PDF


Inspection carried out on 11 January 2013

During a routine inspection

We found Oakely House to be clean and well maintained. The communal lounge, dining room and kitchen were well arranged and made the most of the space available. Bedrooms were personalised and all had an en-suite facility.

People told us they liked living at Oakley House. One person said, "The best thing about being here is being independent". Another told us, "I like my friends here". We saw that activities were arranged and that people were supported to be independent. We also observed a good rapport between people who live there and staff.

Staff were mostly positive about working at Oakley House. One said, "I love working here". Another member of staff told us, "The team is close. We are well supported". We found that staff had not been appraised while the manager was on maternity leave; and the training matrix was not up to date.

People we spoke to were mostly positive about the care and support they received. We found that care plans were written in a person centred way and contained relevant information; action plans were in place to address the shortfalls in signing and dating information consistently.