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Archived: Powell House

All reports

Inspection report

Date of Inspection: 30 September 2011
Date of Publication: 12 December 2011
Inspection Report published 12 December 2011 PDF

The service should tell CQC about important events that might affect the health, welfare and safety of people who receive care (outcome 20)

Not met this standard

We checked that people who use this service

  • Can be confident that important events that affect their welfare, health and safety are reported to the Care Quality Commission so that,where needed, action can be taken.

How this check was done

Our judgement

Robust systems were not in place to ensure that the CQC received notifications as required.

Overall, we found that improvements were needed for this essential standard.

User experience

People who use this service made no specific comments about this outcome.

Other evidence

Although we had been informed that systems were now in place to ensure notifications are sent as required, information received as part of this review again evidenced that the Care Quality Commission has not received all the information of incidents in the home, or of important events that affect the welfare, health and safety of people who live in the service.