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Archived: Powell House

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Inspection report

Date of Inspection: 25, 29 March 2011
Date of Publication: 29 July 2011
Inspection Report published 29 July 2011 PDF

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People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

Our judgement

Processes are in place for the safe storage and administration of medication. But a programme of audit to identify and address any shortfalls should be maintained.

On the basis of the evidence provided and the views of people using the services we found the service to compliant with this outcome. But we have given an improvement action so that they will confirm that they have ensured that regular audits of medication administration are carried out and maintained.

User experience

People told us that they received their medicines when they were supposed to have them, as far as they could judge and these were correct.

Other evidence

The provider has declared compliance with this outcome area as part of the registration process.

The provider compliance assessment requested as part of this review told us that the provider has a robust medication policy with procedures in place. It also detailed that regular audits of medication procedures in the home are undertaken.

The manager told us that there has been changes in the dispensing pharmacist and the medication procedures followed in the home. Due to this medication policies and procedures were in the process of being reviewed and updated. Staff have completed medication training and have been or are being taken through an annual competency assessment. We spoke to the member of staff on duty during our visit who was administering medication. They confirmed they had received training and been through a competency assessment. We also viewed the training record for this member of staff which recorded this training had been completed.

During the visit representatives from the dispensing pharmacist visited to discuss a recent delivery of medication to the home. We were told that the home worked well with the pharmacist and there had been no concerns raised.

We looked at a sample of medication administration records, and there was guidance for staff where medication is prescribed on an ‘as required’ basis. We read a sample of the records and found that regular audit checks to be completed to ensure medication is being properly administered and recorded in the home had not been maintained.

None of the people we spoke to were self administering their medication, but all told us they had chosen to have their medication administered. Staff told us of the procedures in place to support people who self administer their own medication and that this is currently being actively discussed with one person living in the home.