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Archived: Powell House

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Inspection report

Date of Inspection: 25, 29 March 2011
Date of Publication: 29 July 2011
Inspection Report published 29 July 2011 PDF

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Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

Our judgement

People are consulted about the care and support provided and staff make sure that people are provided with information they need to make choices about their care. But further guidance should be sought around capacity and consent.

On the basis of the evidence provided and the views of people using the services we found the service to be compliant with this outcome. But we have given an improvement action so that they will confirm that they have sought further advice and guidance in regards to capacity and consent.

User experience

People told us that they were involved in discussions about the care and support that was to be provided. Two people spoke of reviews of their care that they had attended. All the people spoke positively about the care and support they receive.

Other evidence

The provider's registration application told us that they are compliant with this outcome.

A provider compliance assessment was not requested as part of this review, but those that were told us that people are involved in their care planning.

The manager told us that she had an awareness of the Mental Capacity Act and of the Deprivation of Liberty, but had not received any formal guidance or undertaken any training. Staff in the home have also not received any guidance or training. Staff were observed during the visit to ask for people's consent before they provided support and if not convenient the staff said that they would come back later.

Staff who told us that they work closely with people to ensure that their needs and preferences are met. We observed staff supporting people and respecting people’s wishes. The care plans we looked at during our visit detailed information on the person’s wishes, preferences and care needs to help staff provide the individual care they need.