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St Anne's Community Services - Dewsbury 2 Good

All reports

Inspection report

Date of Inspection: 23 September 2013
Date of Publication: 23 October 2013
Inspection Report published 23 October 2013 PDF


Inspection carried out on 23 September 2013

During a routine inspection

During our inspection we spoke with three members of staff and three people who used the service. We found people's needs were assessed and care was planned and delivered in line with their individual plan. We saw that care plans were detailed, thorough and provided clear guidance to staff about how people's care and support should be delivered.

We saw evidence which demonstrated a variety and choice of food available for people to eat. We observed people had unrestricted access to the kitchen and could help themselves to drinks and food, including fruit, throughout the day.

Corporate policies and procedures were in place for infection prevention and control and these were up to date. We found these were applied and all systems were in place to highlight infection control measures, such as audits and spot checks carried out by the area manager.

We reviewed staff rotas and saw there were sufficient staff on duty to respond to people�s needs. Staff confirmed there were enough staff on duty. We found evidence to show appropriate training was provided to staff.

The provider had systems in place to identify, analyse and review risks or incidents. Information about quality and safety was gathered and monitored to identify risks and areas for improvement.