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St Anne's Community Services - Dewsbury 2 Good

All reports

Inspection report

Date of Inspection: 20 November 2012
Date of Publication: 9 March 2013
Inspection Report published 9 March 2013 PDF

Overview

Inspection carried out on 20 November 2012

During a routine inspection

The people who used the service told us that they were happy living at the home. They told us that they liked the staff who worked there and were able to make their own choices. We looked at peoples care plans and saw that the care was carefully planned in a way that ensured their safety and well being. They told us that they felt very involved in their care plan and that each plan was a reflection of their need.

Staff who worked at the home felt that people were treated with dignity and respect. They felt supported by the management team. We saw that staff received regular supervision and staff told us that the amount of supervision they received was enough to meet their needs. They felt that the training offered was very good and that they had benefitted from the training. We saw that staff had annual appraisals and that their training needs were included in their development plans.

People living in the home felt able to raise concerns and were not scared to do so. They told us that they felt safe living in the home.