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Inspection report

Date of Inspection: 5 October 2012
Date of Publication: 19 October 2012
Inspection Report published 19 October 2012 PDF

Food and drink should meet people's individual dietary needs (outcome 5)

Meeting this standard

We checked that people who use this service

  • Are supported to have adequate nutrition and hydration.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 5 October 2012, observed how people were being cared for and talked with people who use the service. We talked with staff and talked with stakeholders.

Our judgement

People were protected from the risks of inadequate nutrition and dehydration.

Reasons for our judgement

When we inspected the home on 22 August 2012 equipment to assist people to eat and drink independently was not always available. There were no large print or visual menus to support people in choosing meals. The provider wrote to us and said they would purchase adapted cutlery and plate guards and also produce a large print and visual menu.

When we inspected the home on 05 October 2012 we saw that people were supported to be able to eat and drink sufficient amounts to meet their needs. Three people were using plate guards at the lunch meal, and the home's cook was able to tell us which people using the service required a plate guard. The adapted cutlery had been delivered to the service on the day before our visit and the provider was ready to carry out assessments to identify which items of cutlery would be suitable to meet people's needs.

The large print menu was in use in the home to ensure people with poor vision were provided with a choice of food and drink. The provider had taken some photographs of meals served in the home and was preparing a visual menu.