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Inspection report

Date of Inspection: 5 January 2012
Date of Publication: 20 March 2012
Inspection Report published 20 March 2012 PDF

Overview

Inspection carried out on 5 January 2012

During an inspection in response to concerns

People we spoke with told us that the staff were kind and involved them in their care.

people said that the night staff did not always respond as quickly as some people would like them to.

People told us that medication was given promptly and that staff always provided a drink to take their tablets and stayed with them until they had taken them.

Some people told us the food was good and they had enough to eat.

People said that they liked brown bread as it was healthier but only got it occasionally.

People we spoke with were unsure as to whether they or their relatives had been asked to complete a satisfaction survey