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Archived: Albany Park

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Inspection report

Date of Inspection: 7 July 2011
Date of Publication: 22 September 2011
Inspection Report published 22 September 2011 PDF | 82.52 KB

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 07/07/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

People were involved in decisions about their care.

User experience

People told us that staff asked them how they wanted their needs to be met. We observed that staff spoke with them to find out how they wanted things done. Staff showed us that they knew how to do this in a way that the person could understand. People told us that they were consulted about changes to their care. They were supported to be involved in decisions about their care.

We observed that staff knew how to involve people with dementia in decisions about their care. They showed us that they understood when they might have to make decisions for people. This was done when the persons' safety might be at risk. We saw that staff responded in a person centred way when meeting their needs. People were involved in making decisions about their care and treatment.

Other evidence

Where people were able to consent to their care this had been recorded in their care plans. For those who were unable to consent to care or treatment the appropriate professionals had been consulted. Care plans contained an assessment of their capacity to take decisions. Where necessary an assessment had been carried out to establish individuals’ capacity by the appropriate professionals. The necessary measures were taken to make sure that people were supported to make decisions about their care.