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Inspection report

Date of Inspection: 7 November 2013
Date of Publication: 3 December 2013
Inspection Report published 03 December 2013 PDF | 78.05 KB

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

We carried out a visit on 7 November 2013, observed how people were being cared for, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with staff and reviewed information sent to us by commissioners of services.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People were protected from the risk of infection because appropriate guidance had been followed. People were cared for in a clean, hygienic environment.

Reasons for our judgement

People we spoke with told us the home was always clean. One person told us, “I always have clean clothes in the cupboard and I don’t have to do any housework."

On the day of our inspection, we saw that the home was clean and well organised. The communal bathrooms and toilets were well stocked with liquid soap and paper towels. There were posters to remind people about the best hand washing technique. Care staff we spoke with told us there were always plenty of supplies of cleaning products and equipment.

The manager had followed the Department of health guidance for infection prevention and control. The manager had written cleaning schedules for each part of the house, so that staff knew how often they should clean each room and the equipment. We saw that staff initialled the schedules every time they completed a cleaning task. This meant that when the manager conducted their regular checks on the cleanliness of the home, they knew who was responsible for the task.

Care staff we spoke with told us they were trained in infection control. We saw that the manager had planned refresher training for all staff. Care staff told us, “I have had food hygiene and personal care hygiene training” and “I have to change my uniform, gloves and aprons to change from care to kitchen assistant tasks.”

We saw that staff consistently recorded the cleaning tasks they had undertaken and the checks that they made. A member of care staff told us, “I do fridge checks twice a day. If the temperature is higher than five, I tell the senior. It is higher more often in the morning because of the number of times it is opened.” This meant that staff understood the importance of, and their responsibilities for, infection control.

We saw that the laundry was clean, tidy and well organised. There were blue bins for dirty laundry and pink bins for clean laundry. Soiled linen was kept separately in red bags. There were named baskets with lids for each person’s clean clothes.

We saw there were separate sinks for hand washing and for soaking. Mops and cloths were colour coded for use in different areas of the home. This meant there were effective systems in place to reduce the risk and spread of infection.