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Inspection report

Date of Inspection: 16 September 2013
Date of Publication: 16 October 2013
Inspection Report published 16 October 2013 PDF | 81.79 KB

Overview

Inspection carried out on 16 September 2013

During a routine inspection

People told us that they were able to make choices and decisions in most aspects of daily living but they also said that the current staffing levels were impacting on the choices they could make in regards to the social activities they accessed. They told us however that they were always treated with dignity and respect.

People told us that they were well cared for and liked living at Preceptory Lodge. Comments included "I like it here and I like all the staff. I have a lovely room."

People who use the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

People told us that the current staffing arrangements were impacting on the care and social opportunities for people living at the home. We were also told that staffing levels placed people at risk as there were not always sufficient staff on duty to meet people's assessed needs.

The home had quality monitoring systems in place to seek the views and opinions of those using the service and other stakeholders. People told us that they could speak to staff and that they had meetings where they could raise issues.