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Inspection report


Date of Publication: 3 October 2012
Inspection Report published 3 October 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

The provider was meeting this standard.

The provider has appropriate procedures in place to protect people against the risk of abuse, and to ensure that staff understand and respond appropriately if abuse is alleged or suspected.

User experience

We did not visit the service for this review.

People we spoke with during our visit in March 2012 told us they felt safe and able to report any concerns they may have to staff or the person in charge.

Other evidence

At our last visit in March 2012 we saw that policies and procedures in place to safeguard people's welfare required strengthening, to make sure people are safe if abuse is alleged or suspected.

We have since received updated policies and procedures from the provider, which protect people against the risk of abuse, and ensure that staff understand and respond appropriately if abuse is alleged or suspected.