You are here

Bearwardcote Hall Residential Home Good

All reports

Inspection report

Date of Inspection: 17 December 2012
Date of Publication: 17 January 2013
Inspection Report published 17 January 2013 PDF

Overview

Inspection carried out on 17 December 2012

During a routine inspection

We spoke with twelve people who used the service, two relatives and a close friend.

People able to share their views told us they were happy with the care and service they received, and felt that their needs were being met. One person told us ''there is nothing I would alter about the home; I am very happy living here.�� Another person told us ��the staff are friendly and helpful and they can�t do enough for you.��

People told us they were involved in decisions and had agreed to their care and treatment.

People said they enjoyed their meals, which usually included a choice of home cooked foods. People were given enough to eat and drink. People felt that the meals included a good variety of foods, and were appetising and well presented.

People told us that they received their medicines at the times they needed them.

People said they liked the staff that supported them. People felt that they get the help they needed as there was usually enough staff on duty. Relatives shared this view.