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Inspection report

Date of Inspection: 29 November 2012
Date of Publication: 1 January 2013
Inspection Report published 1 January 2013 PDF | 79 KB

Overview

Inspection carried out on 29 November 2012

During a routine inspection

The home took account of people’s status in terms of decision making and worked closely with people, their families and external professionals. We saw that staff used pictures and symbols to support people in understanding information and making choices.

We looked at the care records for the people living in the home and we saw that up to date and person centred care plans were in place which supported staff to be able to deliver the care required. We found that assessments and care plans were reviewed regularly with formal annual reviews in place to monitor progress and meet the changing needs of people.

The staff we spoke to were knowledgeable about how they would identify abuse and described appropriate actions they would take if they had any concerns. Safeguarding was listed on the induction programme for all new staff and was included in the list of mandatory training.

During our visit we saw that the home had systems in place to support staff to be suitably skilled to meet people's needs. We spoke with a member of staff who had recently begun working in the home and they told us how they had been supported to deliver care through a comprehensive 12 week induction programme. Staff we spoke with told us they had good access to training to help them carry out their work.

The home had accurate and up to date records in place regarding the care and treatment of people using the service and related to the running of the home.