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Archived: Favor House Good

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Inspection report

Date of Inspection: 25 November 2011
Date of Publication: 19 December 2011
Inspection Report published 19 December 2011 PDF

Overview

Inspection carried out on 25 November 2011

During an inspection looking at part of the service

We carried out this review to check on the care and welfare of people using this service.

When we visited the home we met people who lived there, the staff on duty and also a visiting relative.

We pathway tracked the care of two people and looked at how their care was provided and managed.

We saw that staff at Favor House looked after people well and wrote down what help everyone needed. Staff said they were trained to help them understand how to meet people�s needs and give the support they needed. We saw information that showed people were involved in decisions about their care.

We saw that staff interacted with people who use the service in a friendly, courteous and respectful manner. Staff demonstrated they were aware of people�s care and support needs. People who lived at the home told us about their regular visits to their family and about their plans for the Christmas festivities.

We saw that people were very relaxed and at ease with staff and within their home environment. The atmosphere was calm and very homely.

The home was clean, tidy and well cared for, with ongoing maintenance work planned for the New Year.

We saw that plenty of fresh fruit and vegetables were made available for people who live at Favor House.

We found that people received effective, safe and appropriate care, treatment and support that met their needs.