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Inspection report

Date of Inspection: 11, 12 September 2013
Date of Publication: 4 October 2013
Inspection Report published 04 October 2013 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 11 September 2013 and 12 September 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff, reviewed information sent to us by commissioners of services and talked with commissioners of services. We talked with other authorities.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

We were unable to speak to people in detail about this area. However, one person told us that liked all the staff working at the home. Relatives said that the staff working at the home had a really good understanding of their relative’s needs and a good understanding and knowledge of working with people on the autistic spectrum.

Staff told us that they received regular training and the quality of the training was good. We saw from records that staff completed mandatory training on a yearly basis in a range of subjects including: safeguarding adults, infection control, manual handling, Mental Capacity Act, Deprivation of Liberty Safeguards, Autism, health and safety and food hygiene. Records viewed confirmed that training was up to date.

Staff told us that they received good support from the provider. This was provided in the form of regular one to one supervision meetings with senior staff. Records we viewed showed that these meetings were being provided in line with the provider’s policy. Staff said that the management team were very approachable and if they had any issues or concerns they would be able to raise these immediately.

We were told that staff had the opportunity to undertake the Diploma in Health and Social care. Staff also told us that they received advanced training around supporting people with an autistic spectrum condition. Staff told us that this training helped them to understand the difficulties people with an autistic condition had in interpreting the world around them. However, it also emphasised the importance of treating every one as an individual and promoting their independence and rights. This meant that staff received appropriate professional development.