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Inspection report

Date of Inspection: 11, 12 September 2013
Date of Publication: 4 October 2013
Inspection Report published 04 October 2013 PDF | 78.19 KB

Overview

Inspection carried out on 11, 12 September 2013

During a routine inspection

We were unable to talk to people in detail about their experience of living at the home. This was because people living at the home had a diagnosis of autism and had communication difficulties. However, one person told us that they liked living at Woodwell and they liked the staff.

We spoke with three relatives of people living at the home. They told us they were pleased with the service their relative received. One relative said that their relative was much more independent during home visits than they were before they lived at Woodwell.

Records showed that when a specific need was identified care plans were developed to ensure that these needs were met. The records were person centred and reflected the individuality of people.

Procedures were in place to manage effective transition for people moving into the service. The home liaised with health services when required. They had systems in place to provide information to enable people to receive effective care and treatment from other providers when necessary.

The environment was clean and tidy. There were policies and procedures in place to protect people from the risks of infection.

Relatives said staff had a good understanding of their relative’s needs and a good knowledge of working with people on the autistic spectrum. Staff told us they received good training and support from the provider.

We found that the provider was monitoring the quality of their service effectively.