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Inspection report

Date of Inspection: 14 June 2011
Date of Publication: 13 July 2011
Inspection Report published 13 July 2011 PDF | 151.02 KB

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Overview

Inspection carried out on 14 June 2011

During a routine inspection

On the day of our visit all the people living in the home were out at their day centre. However 2 people agreed to return to the home to meet with us.

Due to the complex needs of the people living in Woodwell House it was difficult to gain an insight into how they felt about the service provided. Both of the people we met were observed moving freely around their home and were supported in an inclusive way by the staff, the manager and the provider.

We were told that the care was tailored to the person and that it was important that they were supported by familiar staff and in a consistent manner.

People benefit from a structured daily activity plan which takes into account the person’s interests and this was kept under review.

The people living in Woodwell House were encouraged to maintain contact with family and friends and this was seen as an important aspect of the care and support to the individuals.