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Holmer Court Residential Home Good

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Inspection report

Date of Inspection: 30 April and 3 May 2013
Date of Publication: 5 June 2013
Inspection Report published 05 June 2013 PDF

Overview

Inspection carried out on 30 April and 3 May 2013

During an inspection looking at part of the service

At our last inspection we were concerned about how the home managed people�s medicines and about how people with mobility difficulties were supported by staff when they needed to move. We wanted to check both of these things during this inspection. We also needed to look at how staff were recruited. A safeguarding investigation had identified that a care worker had been employed without suitable checks being made about them.

People were in general pleased with the home. One person told us, �I�m quite happy here, they are very good to me�. We saw that people had been supported to look their best. Staff were generally attentive and kind to people and gave them the time they needed.

Staff had been given additional training in how to support people safely if they needed help to move. The home's moving and handling policy had been updated. The required improvements to the arrangements for dealing with people�s medicines had been made.

The systems for recruiting new staff were not always effective. The home did not always carry out adequate checks on people�s suitability to work with vulnerable people.

The provider had systems for monitoring the quality of the service. Survey forms were used to give people the opportunity to give their views and opinions about the home. The provider told us that they had not received any complaints about the home.