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Inspection report

Date of Inspection: 8 November 2011
Date of Publication: 12 January 2012
Inspection Report published 12 January 2012 PDF

Overview

Inspection carried out on 8 November 2011

During a routine inspection

People who we were able to communicate with told us that they were happy living at the home and that they were satisfied with the care they received. People said,

"I am quite happy here." "It's a nice place." "The staff are lovely here." "I�m happier now, I�m more settled.�

We spoke with six relatives who were visiting the home and they confirmed that they were satisfied with the care provided. One told us "We have no worries or concerns when we leave the home after visiting mum, which says we must be happy with the care here.� And another confirmed that "Our mother looks so much better since she came here, we are very happy with the staff and everything about Kexborough House, the care is excellent.�

We spoke with Barnsley Metropolitan Borough Council, social services contracts department. They said they have had no recent reports of concerns or dissatisfaction with the way the home is being run.