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Clifton Court Nursing Home Requires improvement

All reports

Inspection report

Date of Inspection: 5 March 2012
Date of Publication: 4 April 2012
Inspection Report published 4 April 2012 PDF


Inspection carried out on 5 March 2012

During a routine inspection

We arrived at the home at 9.25am and were greeted by the manager and a person who lives at Clifton Court. The home were not aware that we were going to visit.

We spent a majority of our time in the large lounge. We spoke with two people who prefer to spend a majority of their time in their bedroom, two members of staff, the manager and a visitor to the home. We looked at paperwork whilst in the lounge and observed the interaction between staff and people who live at the home.

All of the people we met spoke positively about their life at Clifton Court. People said that they have a choice in everything that they do. We were told that the "dentist comes regularly, the chiropodist every six weeks and the hairdresser every week." During the morning of our visit people in the large lounge were engaged in a quiz and in the afternoon watched a DVD. Staff chatted to people and appeared to have a good relationship with them.

At the time of our visit the home was clean and no unpleasant odours were noted. People appeared to have their personal hygiene needs met and were well dressed.

Staff and people that live at the home praised the manager saying that she is friendly and helpful.

We were told that people are offered a choice of meal and we heard people being offered a choice for the evening meal. People commented that the food is good.

The atmosphere at the home was relaxed and friendly.