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Inspection report

Date of Inspection: 28 September 2013
Date of Publication: 12 October 2013
Inspection Report published 12 October 2013 PDF


Inspection carried out on 28 September 2013

During a routine inspection

On the day of our visit we were told that there were 23 people living at Woodtown House, with one person currently in hospital. We spoke to ten people living at the home, spent time observing the care people were receiving, spoke to five members of staff, which included the registered manager and looked at four people�s care files in detail.

People commented that they were fully involved and supported to make decisions about their care. For example, plans of care were reviewed with people living at Woodtown House involved and their needs and wishes were taken into account.

We spent time talking to people who lived at Woodtown House and observing the interactions between them and staff. Comments included: �The staff consider my welfare�; �I went out shopping yesterday, I do lots of activities with staff support� and �It�s alright here and the foods good.� During our visit, we saw that people appeared relaxed and contented.

Medicines were safely administered. We saw the medication recording records which were appropriately signed by staff when administering a person�s medication.

We observed that staff were well organised, motivated and competent in their roles. Staff provided support in a caring manner making sure that people were comfortable and content.

People�s personal details were kept securely to preserve confidentiality. Staff confirmed that they had ready access to people�s care records when needed.