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Ashview Requires improvement

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Inspection report

Date of Inspection: 9 May 2013
Date of Publication: 13 June 2013
Inspection Report published 13 June 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 9 May 2013, observed how people were being cared for and talked with people who use the service. We talked with staff and reviewed information given to us by the provider.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

We looked at the arrangements in place for protecting people from the risk of abuse.

We saw that the service had appropriate policies and procedures in place to safeguard people using the service. There was also a policy around whistleblowing to help assure staff that they could raise concerns about poor practice without fear of repercussion or recrimination. This showed us that staff were supported to recognise abuse and to report any concerns.

Staff spoken with told us that they had undertaken safeguarding training and they had information about how to report any concerns to the local authority social services safeguarding team. The provider had systems in place for monitoring accidents, incidents and near misses to protect people from the risk of harm or injury. This showed us that the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.