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Ashview Requires improvement

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Inspection report

Date of Inspection: 9 May 2013
Date of Publication: 13 June 2013
Inspection Report published 13 June 2013 PDF

Overview

Inspection carried out on 9 May 2013

During a routine inspection

We observed care within the service to help us determine what it was like for people living at Ashview House. We found that staff interactions with people who live at the service were positive. One person told us �I am very happy here, the staff are good and always help me.�

We found that staff had been well trained and saw that they had a good understanding of people's individual needs. People were treated respectfully, their individuality and diversity understood. People enjoyed good levels of activity and were able to access the local community.

We found that the provider consulted with people and families and also monitored the service to ensure that standards would be maintained.