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Archived: Liam House Good

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Inspection report

Date of Inspection: 21 June 2013
Date of Publication: 16 July 2013
Inspection Report published 16 July 2013 PDF


Inspection carried out on 21 June 2013

During a routine inspection

At this scheduled inspection there were eight people living at Liam House. We spoke to four people about their experiences of living at the home. We also spoke with three members of staff including the manager.

People we spoke to told us they were happy living at Liam House. Staff we spoke with said, �It�s homely�, and �Everyone is happy and that�s the most important thing�.

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. People had been fully involved in planning the care or support they wanted or needed.

People who use the service, staff and visitors were not fully protected against the risks of unsafe or unsuitable premises because the home had not been adequately maintained.

Liam House ensured people were able to express their views about the home, and acted on suggestions made by individuals or staff working at the home.

There was an effective complaints system and information about making a complaint was provided in a suitable format.