Archived: Woodlands Villa

We carried out a responsive follow up review visit on the 03 March 2014, in order to see what improvements had been made and to judge whether the service was compliant with Regulations 13, 20, 21 and 22. During the visit we spoke with the provider and two members of the care staff.

We found at this visit that improvements had been made as follows: to ensure safe administration of medicines; a thorough recruitment procedure had been implemented; staff training had been improved; and the keeping of records required by the regulation had improved.

We carried out a responsive follow up review on the 05 November 2013, in order to check compliance with the regulations. During the visit we spoke with the registered provider and members of staff.

We found at this visit unsafe administration of medicines. This included unsatisfactory medicine administration procedures, inaccurate recording of medicines and a lack of evidence to show that staff had received appropriate training in medicine administration.

Staff recruitment records did not contain all necessary information, and criminal record checks had still not been sent for at the time of the visit.

Staff training records and discussions with staff showed that little mandatory training had been undertaken by staff since the visit May 2013.

We found overall that the service was non-compliant with Regulations 13, 20, 21 and 23, of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010.

Where areas of non-compliance have been identified during inspection they are being followed up and we will report on any action when it is complete.

During the visit we spoke with the registered provider and members of staff. Staff were knowledgeable about how to support each person in ways that were right for them. The staff spoken with were able to discuss the needs of people using the service and ways in which individuals were supported.

We found unsafe administration of medicines. This included unsatisfactory medication administration procedures, inaccurate recording of medicines and a lack of evidence to show that staff had received appropriate training in medication administration. Staff recruitment records did not contain all necessary information and staff training records were incomplete.

We found overall that the service was non-compliant with Regulations 13, 18, 20, 21 and 23, of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010.

Where areas of non-compliance have been identified during inspection they are being followed up and we will report on any action when it is complete.