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Archived: Belton Lodge Nursing Home

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Inspection report

Date of Inspection: 27 September 2011
Date of Publication: 9 November 2011
Inspection Report published 9 November 2011 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Not met this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

Systems were in place to ensure people were protected from abuse, or the risk of abuse, but staff needed more understanding about the deprivation of people’s liberty.

User experience

We spoke to one person about whether they felt safe in the home and they said they did. They also told us, “I am a nervous person, they (the staff) do their best to comfort me”.

The person also stated that staff spoke with them and treated them in an appropriate way. They went on to say that staff did not have any involvement with their finances and said they had never been asked to give or lend anything to a member of staff.

Other evidence

Staff we spoke with were aware of the types of abuse that people could face and of indicators that could highlight that someone may have been abused. They described how they would report any concerns they had. They told us they had not raised any concerns about anyone’s safety and they knew about the home’s whistle blowing policy.

We saw information about assessing people’s capacity to make their own decisions and the principles of the Mental Capacity Act 2008 were displayed on the notice board. We also saw some capacity assessments in the people’s files we looked at.

There was also a checklist for depriving people of their liberty seen in people’s files, although these were not required as there was not anyone who had any restriction. The staff said they thought they needed further training about deprivation of liberty safeguards (DoLS) and safeguarding.

Staff told us they had not seen any form of restraint being used other than fitting bedrails on beds, which had been assessed as needed for some people.

Staff confirmed they did not handle people’s money and they had not been lent or given anything by anyone using the service.