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Archived: Belton Lodge Nursing Home

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Inspection report

Date of Inspection: 27 September 2011
Date of Publication: 9 November 2011
Inspection Report published 9 November 2011 PDF | 60.72 KB

Overview

Inspection carried out on 27 September 2011

During an inspection in response to concerns

We had limited opportunity to discuss people’s experiences with them due to the number of people using the service who were awake and willing to talk with us during our visit. However we were told, “They always ask (when providing assistance). They wanted me to try something, but I didn’t want to so I didn’t. I don’t have to do I?”

We asked people if they felt the care they received was appropriate to their age and gender and they said that it was.

During the visit we saw people using different areas of the home. We saw some people sat in the garden enjoying the warm weather. One person said, “I like the heat.”

We spoke to one person about whether they felt safe in the home and they said they did. They also told us, “I am a nervous person, they (the staff) do their best to comfort me”.