The Care Quality Commission

Archived: The Briars Residential Care Home

23 Hunts Hill, Glemsford, Sudbury, Suffolk, CO10 7RP (01787) 282249

Provided and run by:
Mr Peter Clarke & Mrs Karen Stokeld

Important: The provider of this service changed. See new profile

All Inspections

15, 20 November 2012

During a routine inspection

We spoke with four people using the service. They all told us that they were happy with the support they received and that they felt safe.

One person stated that "There is always love and warmth in this home." Another person commented that "There is a great team spirit here."

We found that the service was meeting the personal, emotional and healthcare needs of people using the service. We found that the environment was maintained safely and odour free and that all health and safety checks were up to date.

All four people told us that they found the standard of meals was good with one person stating that "The food here is like old fashioned home cooking, just how I like it and nothing is too much trouble. I can even have wine if I want it."

People told us that they had been able to bring in personal items from their own homes in order to make their bedrooms more familiar and homely.

We found that all mandatory training was up to date.

Three staff told us that they considered the manager both approachable and professional and provided them with an good system of support which enabled them to carry out their role effectively and safely.

People had been consulted on the service provided in 2012 and their views and opinions had been acted upon. This included improved changes to the menus.

17 October 2011

During a routine inspection

During our visit we spoke with four people who lived in the home. They were able to tell us about how they spent their day and how staff helped them. They were positive about staff and got on with them well.

Staff talked with people living in the home about their upcoming charity day. Relatives and friends had been invited to the home to join in with fundraising and they were talking about what they would wear and what there would be to do. One person said they liked the events the home put on. They also told us they liked the way they had celebrated the Royal Wedding together earlier in the year.

We were unable to speak with some people living in the home because of their deteriorating physical and/or mental health. We observed how staff responded to their needs and saw they did this with dignity and respect. We saw two members of staff positively engaged with people living with dementia through activities.