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ExtraCare Charitable Trust Sunley Court Good

All reports

Inspection report

Date of Inspection: 12 June 2013
Date of Publication: 11 July 2013
Inspection Report published 11 July 2013 PDF

Overview

Inspection carried out on 12 June 2013

During a routine inspection

We spoke with six people. They told us that staff were friendly and were meeting their needs.

We spoke with four relatives of people living in the home. They told us that the care that staff provided was very good. One relative said: ��care is excellent. I get informed when needed. Staff are always friendly and helpful��.

This was largely a positive inspection. People said that they were satisfied with the care they received. Relatives we spoke with people said that care was good. We asked the manager to ensure staff were trained to meet the health conditions that people had. The manager sent us information as to how this was to be done. There was one comment about staff being under pressure to meet people�s needs in the evening. The manager sent us information as to how people�s care needs were being met.