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Archived: ExtraCare Charitable Trust Beacon Park Village Good

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Inspection report

Date of Inspection: 18 September 2013
Date of Publication: 17 October 2013
Inspection Report published 17 October 2013 PDF


Inspection carried out on 18 September 2013

During a routine inspection

We inspected Beacon Park Village on a planned, announced inspection. We had informed the service we would be inspecting to ensure that people that used the service would be informed of our visit and be available to speak to.

We were supported throughout the inspection by the manager and head of care. We spoke with people who used the service, relatives and staff.

We looked to see if people who used the service consented to their care and treatment. We found and people told us that they had consented to their care.

We checked to see that people�s care and welfare needs were being met. People who used the service told us they were happy with the care they received. One person told us; �It�s like a big family here�.

At our previous inspection we had concerns that people�s possessions were not being safeguarded. At this inspection we found that the manager had put systems in place to ensure staff knew the correct procedure for dealing with people�s personal property.

We checked that medication was stored and administered appropriately. We found the service had effective systems in place to ensure that medication was managed appropriately.

We looked to see if the service was meeting requirements in the recruitment of new staff. We found that the service followed the correct recruitment procedure.

We looked to see if the service had a complaints procedure. We found that there was a procedure and people who used the service knew how to use it.