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Archived: ExtraCare Charitable Trust Beacon Park Village Good

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Inspection report

Date of Inspection: 18 December 2012
Date of Publication: 11 January 2013
Inspection Report published 11 January 2013 PDF

Overview

Inspection carried out on 18 December 2012

During a routine inspection

We visited Beacon Park Village on a planned unannounced inspection which meant the service did not know we were coming.

The service was decorated for Christmas and we saw people that used the service were enjoying the facilities available to them, such as the gym, cafe, restaurant and shop.

People we spoke with told us they loved living at Beacon Park and that the care they received was good.

The service had been through a period of low staffing and staff told us that it had been a busy and stressful time, but that things were getting better. Staff told us they enjoyed working at Beacon Park.

The manager had quality monitoring systems in place to continually monitor the quality of service being delivered to the people that used the service.

We had concerns over safeguarding procedures at Beacon Park. People who lacked capacity were not being supported to make decisions about their personal property.