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Archived: ExtraCare Charitable Trust Beacon Park Village Good

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Inspection report

Date of Inspection: 26 July 2011
Date of Publication: 18 August 2011
Inspection Report published 18 August 2011 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

Our judgement

People who use the service could be confident that procedures had been reviewed to promote a clean environment and prevent the spread of infection.

User experience

We visited the service in May 2011 and saw people who use the service were supported to maintain the cleanliness of their home as part of their support plan if they requested this. They had a signed agreement to receive this service and recorded whether staff were allowed access to their home in their absence.

People who use the service and staff told us that they always had access to gloves and aprons and told us staff removed these when changing from one care task to another.

Other evidence

During our visit in May 2011 we identified the service had an infection control policy although the service was not aware of the Department of Health’s ‘Code of practice for health and adult social care on the prevention and control of infections and related guidance’ and could not evidence how this was implemented. Since our visit the registered manager has addressed this and we visited the service to ensure suitable systems were now in place.

There was now a designated infection prevention and control lead person as required. They were reviewing the systems in place to ensure they complied with the Code of practice. Staff had received further training for infection control and we spoke to staff who told us this had included effective hand washing procedures, infection control and prevention, waste disposal and food hygiene.

During our visit in May 2011 we saw the laundry arrangements and saw there were cleaning schedules for the laundry and general communal areas in the village and a weekly cleaning schedule for apartments. This schedule included cleaning hand rails, hand plates and door handles to reduce the risk of possible infection. As a result of the training this had been reviewed to include toilet handles and taps, as it was identified these may be a high risk area.

House keeping staff had used colour coded gloves to clean areas and apartments; these were not single use gloves. Staff had identified that disposable gloves would be preferable as cleaning different areas and apartments with the same gloves could increase the risk of cross contamination.

When visiting people in their home, people had personal hand washing facilities and towels. It was identified that this was not always suitable and personal hand gels had been ordered for all staff to use.