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Inspection report

Date of Inspection: 4 March 2011
Date of Publication: 13 October 2011
Inspection Report published 13 October 2011 PDF

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Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

Our judgement

People were safe and their health and welfare needs were met by competent staff.

User experience

One person said, "The staff here are good, they help me when I need it , but let me make my own decisions as far as I am able".

Another person said, "I like living here, we go to the theatre and football matches".

Other evidence

We talked to a number of staff, all felt that morale was good, they were well supported and that they had regular supervision. They told us that staff meetings had taken place and they had the opportunity to input any issues or concerns.

The provider told us that when staff have supervision, training needs were reviewed and any training that was relevant was provided and encouraged. Staff told us that all of their mandatory training was up to date.