You are here

All reports

Inspection report

Date of Inspection: 4 March 2011
Date of Publication: 13 October 2011
Inspection Report published 13 October 2011 PDF

Contents menu

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

Our judgement

People who used the service benefitted from sufficient staff to meet their needs.

User experience

One person said, "The staff here are good, they help me when I need it , but let me make my own decisions as far as I am able".

Another person said, "I like living here, we go to the theatre and football matches".

Other evidence

The manager told us that risk assessments were produced and considered in order to maintain sufficient staffing levels to meet the needs and wishes of the people who lived in the home, and to maintain safety. The provider also told us that staffing levels were monitored and reviewed by an operations manager during the monthly provider visit to assess and monitor the quality of service provision. We saw that people were being looked after on a one to one basis.

There was no indication to suggest that staffing levels had not been appropriate.